Homegoods is a popular home décor store that offers a wide range of products, including furniture, bedding, kitchenware, and much more. However, the question on many dog owners’ minds is whether they can bring their furry friends along while shopping.
In this article, we will answer whether dogs are allowed in Homegoods and what shoppers can expect when bringing their dogs to the store.
Can Dogs Enter Homegoods?
The official policy of HomeGoods regarding dogs is that they are allowed in the store, but with some restrictions. Service dogs, including emotional support dogs, are the only dogs allowed in HomeGoods stores. All other dogs, regardless of size or breed, are not permitted inside.
Service dogs are trained to perform specific tasks for individuals with disabilities and are protected under the Americans with Disabilities Act (ADA). Service dogs must be always under the control of their owner and must not display disruptive behavior.
Emotional support dogs provide comfort and support to individuals with mental health conditions, but they are not considered service dogs under the ADA.
However, they are still protected under the Fair Housing Act (FHA), which allows individuals with emotional support dogs to live in rental properties with pet restrictions.
Why are Non-Service Dogs Not Allowed in HomeGoods?
HomeGoods restricts the entry of non-service dogs due to health and safety concerns. Allowing dogs in the store can lead to accidents, such as tripping over the dogs or dogs causing damage to products on display.
In addition, some customers may have allergies to dogs, making it uncomfortable for them to shop in the store.
Moreover, dogs can be unpredictable, and their behavior can be unpredictable in a busy shopping environment. For example, dogs may bark, growl, or bite if they feel threatened, posing a safety risk to other customers.
What to Expect When Bringing a Service Dog to HomeGoods?
If you have a service dog, you can bring them to HomeGoods, but you should expect the following:
- Show Proof of Service Dog Status: HomeGoods staff may ask you to show proof of your service dog’s status, such as an identification card or documentation from a licensed veterinarian or service dog organization.
- Keep the Service Dog Under Control: Service dogs must be always under the control of their owner, and owners should have a leash or harness for their service dogs. Service dogs should not display disruptive behavior, such as barking or growling at other customers.
- Clean Up After Your Service Dog: HomeGoods asks that owners clean up after their service dogs if they make a mess in the store. This ensures that the store remains clean and hygienic for all customers.
- Respect the Privacy of Other Customers: Service dogs should not interact with other customers unless permitted. Customers may feel uncomfortable around dogs, and it is essential to respect their privacy.
What are the Benefits of Bringing a Service Dog to HomeGoods?
- Increased Independence: Service dogs can help individuals with disabilities become more independent by assisting with daily tasks and providing emotional support.
- Convenient Shopping: Bringing a service dog to HomeGoods allows individuals with disabilities to shop with the comfort and support of their furry friend.
- Peace of Mind: Having a service dog by their side can provide individuals with disabilities a sense of security and peace of mind while shopping.
What Should You Do if You Encounter a Problem with Your Service Dog in HomeGoods?
Encountering a problem with your service dog in a store like HomeGoods can be stressful, but handling the situation calmly and effectively is essential.
Here are some steps you can follow:
- Remain calm: If you encounter an issue with your service dog in HomeGoods, it is essential to stay calm and polite. This will help to defuse any tension and make it easier to resolve the situation.
- Explain the situation to a store employee: Explain to a store employee that you have a service dog and that the dog is with you to perform specific tasks. Provide proof of your service dog’s certification if necessary.
- Provide proof of certification: Service dogs are protected under the Americans with Disabilities Act (ADA), which requires that businesses allow service dogs to accompany their owners in public places. If you are asked for proof of certification, be sure to provide it.
- Explain the service dog’s duties: Explain to the store employee what tasks your service dog performs for you, such as assisting with mobility or providing emotional support. This will help the employee understand the importance of your service dog and why the dog needs to be with you.
- Ask to speak with a manager: If the store employee cannot resolve the issue, ask to speak with a manager. The manager can provide a clearer understanding of the store’s policy and help resolve the situation.
- Contact customer service or file a complaint: If the issue still cannot be resolved, you can contact HomeGoods customer service to file a complaint or contact the Department of Justice to file a complaint under the ADA.
It is important to remember that service dogs are allowed in all public places, including stores, under the ADA. If you encounter a problem with your service dog in HomeGoods, following these steps can help you resolve the situation and ensure that you and your service dog are treated with the respect you deserve.
Tips for Shopping with a Service Dog in HomeGoods:
Here are some tips for shopping with dogs:
- Plan ahead: Before shopping with your dog, ensure you have everything you need, including a leash, water, and treats. You may also bring a blanket or mat for your dog to rest on.
- Check store policies: Before heading to the store, ensure you are aware of the store’s dog policies. Some stores may only allow service dogs, while others may restrict the size or breed of dogs allowed inside.
- Keep your dog on a leash: For your dog’s and other customers’ safety, it’s essential to keep your dog on a leash when shopping.
- Respect other customers: Be mindful of other customers and their comfort level around dogs. If someone seems uncomfortable or frightened, it’s best to keep your dog away from them.
- Clean up after your dog: If your dog has an accident while shopping, clean up after them and dispose of any waste properly.
- Provide plenty of water: Shopping can be tiring for you and your dog, so make sure to bring plenty of water and take breaks when needed.
- Consider a pet sitter: If your dog is not a service dog and you anticipate that shopping will be too tiring or stressful, consider arranging for a pet sitter to care for them while you shop.
By following these tips, you can ensure a safe and enjoyable shopping experience for you and your furry friend.
FAQs:
Q: What is a service dog?
A: A service dog is a dog that has been trained to perform specific tasks for an individual with a disability. Service dogs are protected under the ADA and are allowed in all public places, including stores.
Q: What types of disabilities do service dogs assist with?
A: Service dogs can assist with various disabilities, including physical disabilities, mobility issues, and mental health disabilities, such as anxiety and depression.
Q: Do I need to bring proof of certification for my service dog to HomeGoods?
A: It is a good idea to bring proof of your service dog’s certification, but it is only sometimes required. If a store employee asks for proof of certification, be prepared to provide it.
Q: What happens if my service dog misbehaves in a HomeGoods store?
A: Service dogs must be always well-behaved and under control. If a service dog is disruptive or causes any damage, the owner may be asked to remove the dog from the store.
Q: Can I bring my service dog into the fitting room at HomeGoods?
A: Yes, service dogs are allowed in the fitting room at HomeGoods if they are well-behaved and under control. The store’s policies regarding service dogs apply in all areas of the store, including the fitting room.
Q: Can I bring my service dog into the store if it is a breed commonly banned by insurance companies or landlords?
A: Yes, all service dogs are allowed in HomeGoods stores, regardless of breed. Service dogs are protected under the Americans with Disabilities Act (ADA), and store associates must allow them to enter the store.
